Texas Housing Assistance Program (THAP)
The Texas Housing Assistance Program (THAP) was a 13-month program designed to help homeowners repair or rebuild damaged homes caused by Hurricane Rita in 2005. This program encompassed 22 counties in the Southeast Texas region. Although we had a full scope of work, all rehabilitated homes remained occupied during construction. While work was in progress, the homeowner’s care and comfort were our first priority. Good housekeeping and customer communication were critical to successful rehabilitation.
DSW found success in the THAP program by confronting and overcoming the following challenges: geographical distances between assignments, owner-occupied homes during rehabilitation, and lot fitment for program-approved plans.